Exzellenter Service: TEFRA startet neue Kooperation mit dem On-Board Kurier Chapman Freeborn
Der Hamburger Spezialist für Gepäckservice stärkt durch die Zusammenarbeit mit dem renommierten OBC Anbieter zusätzlich die Qualitätsgarantie seines 5-Sterne-Services.
(Hamburg, 21.11.2022) Ab sofort bietet TEFRA Gepäckservice seinen Kunden noch mehr Sicherheit für eine sorglose Reise. Die 5-Sterne TEFRA Qualitätsgarantie bürgt für eine reibungslose Abwicklung sowie verlässliche und rechtzeitige Zustellung des Gepäcks. Durch dauerhafte Kontrollen und Anpassungen wird der Service stetig verbessert, um eine überdurchschnittlich hohe Zufriedenheitsquote unter den Kunden zu gewährleisten. Dank der Partnerschaft mit Chapman Freeborn OBC arbeiten nun gleich zwei Marktführer und Experten ihrer Branche daran, das Versprechen sowie eine 24/7 Erreichbarkeit sicherzustellen.
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Die Chapman Freeborn OBC GmbH wurde 2006 in Deutschland als spezialisierte Tochtergesellschaft der Chapman Freeborn Group gegründet – eines der weltweit angesehensten Unternehmen im Luftfrachtbereich. Bei zeitkritischen Sendungen nutzt der On-Board-Kurierdienst die weltweiten Netzwerke der Fluggesellschaften, um Lieferungen zu beschleunigen und rechtzeitig zuzustellen. Ganz gleich, ob es sich um Prototypen, Produktproben, benötigte Bauteile, wie beispielsweise für ein Kreuzfahrtschiff oder Gepäckstücke wie bei TEFRA handelt.
René Roth, OBC Sales Manager bei Chapman Freeborn erklärt: „Uns verbindet mit TEFRA das gemeinsame Interesse an Qualität, Sicherheit und Zuverlässigkeit. Diese Werte legen die Grundlage für eine starke Partnerschaft, weshalb wir uns sehr über die Kooperation freuen”.
Carsten Leder, Geschäftsführer der TEFRA Travel Logistics GmbH ergänzt: „Wir sind stolz, dass wir mit Chapman Freeborn OBC einen Partner mit großer Expertise gewonnen haben, der guten Kundenservice genauso schätzt, wie wir. Gemeinsam konnten wir ein ausgezeichnetes, standardisiertes Vorgehen für unsere zeitkritischen Sendungen entwickeln und freuen uns auf die zukünftige Zusammenarbeit".
Mehr Informationen zur Buchung des TEFRA Gepäckservices können Interessenten und Interessentinnen unter www.tefra-gepaeckservice.de finden.
TEFRA Travel Logistics GmbH ist ein Unternehmen der Schmalz & Schön Gruppe. Als Teil dieser national und international tätigen, inhabergeführten Firmengruppe sichert der Gepäckservice seinen Kunden den perfekten Service von Anfang bis Ende und einen unbeschwerten Start in ihren Urlaub. Gepäck ist für das Unternehmen Vertrauenssache, weshalb ausschließlich eine Zusammenarbeit mit ausgesuchten Partnern sowie Zugriff auf ein internationales Verkehrsnetz besteht.
The LAZARUS Hilfswerk in Deutschland e.V. charity can look back on over 50 years of social work and the 900-year history of the LAZARUS Order. From the outset, the association has focused on one goal: to inspire young people to get involved in social work and to help those who need it most. Today, the charity is a fixture in elderly and youth care – but its online presence fell short of its own standards. The website appeared outdated and complex. Information about facilities, services and career opportunities was difficult to find, and neither the website nor the social media channels reflected the diversity of the services offered or the personality of the team. Our mission: to give LAZARUS Hilfswerk a digital identity that is as clear, strong and inviting as its social commitment. With a comprehensive brand refresh, modern web design and seamless development, we ensured that the organisation's history and mission are as powerful online as they are offline.
Timeframe: Juli 2022 – April 2024
Industry: Social and care sector
Objective: Develop a modern website for the LAZARUS charity that clearly presents its facilities, services and offerings and conveys the work of the team in an emotive way. At the same time, create a careers page to attract new employees and design and strategically activate social media channels in line with the new website.
The Challenge: The LAZARUS Hilfswerk brings together numerous institutions and stakeholders with different expectations. The content had to be centrally coordinated and standardised, while at the same time doing justice to the individual identity of each location. At the same time, it was necessary to present historical values and long-standing traditions in a contemporary digital format and to organise coordination between all parties involved in an efficient manner.
Approach: We started with a corporate design refresh to make the visual identity of the LAZARUS charity clear, modern and consistent. We then accompanied photo and video shoots at all facilities to gain authentic insights into the charity's work and create content for the website and social media. For the website relaunch, we focused on modern, responsive design, clear information architecture and intuitive usability, making all offers, facilities and services easily accessible. At the same time, we developed text and image content that reinforced the emotional impact of the organisation's work and brought the personal stories of its employees to life. A dedicated career section now presents job vacancies, benefits and the work culture. For the social media relaunch, we used consistent visual design and emotional content to activate the community and strengthen the brand online.
Result: With the relaunch, the LAZARUS Hilfswerk presents itself online in a modern, clear and inviting way. Users can navigate effortlessly, while stories, photos and emotional insights bring the power of the charity's work to life. The association comes across as professional and approachable, while also presenting itself as a committed employer and active organisation – just as impressive online as it is offline.
On 15 July 2026, the organiser of the ‘Karriere Kick’ career fair, KITICON GmbH & Co. KG, invites visitors to the Telekom Dome in Bonn from 8:30 a.m. to 2:00 p.m. Students and training representatives will compete against each other at the foosball table, striking up conversations in a playful way – an easy way for companies to get to know the skilled workers of tomorrow.
Demonstrate Soft Skills, Discover Talents
The students are randomly assigned to different teams with training representatives via their smartphones. Each round lasts two to three minutes, followed by brief discussions about training and career opportunities.
This creates an initial personal exchange in which students can demonstrate their strengths, team spirit and motivation. Even shy young people can engage in conversation here without feeling pressured. The event offers companies the opportunity to discover talent at an early stage and to inspire them to apply for apprenticeships through personal interaction.
‘I am proud that we are able to give young people insights into their career prospects – authentically, inspiringly and, above all, on an equal footing. As representatives of Germany's most innovative career fair, we are creating new opportunities for genuine orientation. The fact that we can make a difference in our home region motivates us greatly as a team,’ comments Janik Vogel, Head of Digital Experience at KITICON and project manager for Karriere Kick.
Strong Local Partners
Companies such as steep GmbH, preventech by Patrick Kelbch and Ferdinand Voigt GmbH have recognised the potential of the concept and are involved as partners in Karriere Kick in order to strengthen the Bonn/Rhein-Sieg region and actively counteract the shortage of skilled workers.
MOTION TM Vertriebs GmbH has been shaking up the German mobile phone market since 2003. From smartphones to multimedia accessories, from contracts to services – everything here revolves around technology, speed and transformation. But even the most agile brand can stall at some point: MOTION's corporate design was getting on in years, its dynamism fading. The visual identity no longer reflected the innovative strength and energy that characterises the company on a daily basis. Our mission? To get MOTION moving again – visually, strategically, tangibly. With a modern corporate brand design, we have created an identity that conveys speed, change and digital competence at first glance.
Timeframe: May 2021 – October 2023
Industry: Mobile & Telecommunications
Objective: Create a modern, dynamic brand identity for MOTION TM that visualises the philosophy ‘Success means movement’, positions the brand as an agile partner in the mobile communications market and offers a flexible design that grows with the brand.
Services:
Logo development
Corporate color system & typografie
Imagery & visual design elements
Brand style guide
Social media
Business stationery & advertising materials
Roll-out support
The Challenge: The mobile communications market is constantly changing: new technologies, digital services and increasing competition required MOTION TM to have a strong, recognisable presence. At the same time, the brand had to become flexible enough to serve modular and digital applications across all channels and clearly differentiate itself as an agile, innovative partner.
Approach: We started with a comprehensive analysis of the brand, competition and objectives in order to clearly define the core values of MOTION TM. Based on this, we developed a leitmotif centred on movement, communication and customer relations as a guideline for a corporate design that is modern, dynamic and recognisable. The logo, colours, typography and imagery were designed to convey speed, energy and customer proximity. All elements were bundled in a flexible style guide and implemented across all relevant channels – from business stationery and advertising materials to digital platforms – to create a sustainable, consistent brand image that conveys a sense of dynamic energy.
Result: MOTION TM's new brand identity shows how consistent, dynamic design can change the perception of a brand: it makes the philosophy ‘success means movement’ visible and strengthens recognition. At the same time, the flexible design system creates the basis for the brand to remain consistent across all channels and adapt quickly to new requirements – a measurable gain in agility, customer focus and future viability.
