TEFRA Travel Logistics – Social Recruiting & Funnel

TEFRA Travel Logistics – Social Recruiting & Funnel

Reaching talents where they really are – How we opened up completely new opportunities for TEFRA with social recruiting

For many, traveling stands for freedom and adventure – yet it is often associated with stress. Heavy luggage has to be dragged through train stations, airports, or busy city centers. For over 20 years, TEFRA Travel Logistics has been solving this problem with specialized baggage services that make traveling easier and more relaxed. Coordinating this complex service requires qualified employees. At the beginning of 2023, the luggage specialist faced a challenge: for complex positions, traditional recruiting channels such as Stepstone or Indeed were no longer sufficient. The number of applications declined, and recruiting stagnated. Together, we developed a social recruiting campaign with a digital funnel that started exactly where the target group is active – on social media.

Timeframe: March 2023 – November 2024

Campaign periods:

  • Cruise Logistics Clerk (m/f/d): 22.03. – 30.04.2023 & 14.03. – 30.06.2024
  • Junior Office Allrounder (m/f/d): 15.07. – 26.09.2024
  • Trainee Management Assistant for Office Management: 08.10. – 13.11.2024

Industry: Logistics, Tourism

Objective:
Targeted outreach and recruitment of qualified applicants for various positions at TEFRA Travel Logistics through the use of modern social recruiting methods.

Services provided:

  • Target group analysis
  • Social recruiting campaign
  • Recruiting funnel
  • Project management
  • First contact with applicants

The challenge:
The aim was a pinpoint approach to applicants who could meet the complex and diverse requirements of the positions, especially that of Cruise Logistics Clerk. It was essential to define the special qualifications precisely and communicate them smartly in order to find the right candidates. At the same time, the decline of traditional applicant channels posed a real challenge, one that needed to be solved with fresh recruiting strategies.

Our approach:
First, existing job postings on Stepstone and Indeed were restructured to make them easier to consume for social recruiting on platforms such as Meta and LinkedIn. At the same time, digital personas were developed to target specific audiences. A mobile recruiting funnel was then created with three goals: increasing the visibility of the TEFRA employer brand, presenting corporate benefits attractively, and enabling efficient pre-qualification of applicants. This streamlined the application process and reduced manual efforts between first contact and interview. In parallel, we produced video creatives in close collaboration, authentically conveying core brand messages and USPs.

Finally, we implemented an automated first-contact process: after pre-qualification, applicants were asked via email to send their application documents directly to the responsible TEFRA staff. This increased the number of applications while maintaining quality through pre-selection. TEFRA only decided on a personal interview after receiving and reviewing the documents, after which meetings with selected candidates took place.

Results:
Throughout the entire campaign period, a steady 4 to 6 qualified applicants were generated each week. The automated funnel not only handled pre-qualification but also directed only suitable candidates, whose documents were submitted and reviewed by the responsible TEFRA employee, into the selection process. This allowed TEFRA to operate with minimal resource expenditure up to the final interview invitation.

A decisive lever: the content and visual redesign of the job postings. By transforming traditional job portal entries into platform-ready, target group–focused social content, we achieved above-average relevance – combined with a significantly lower rate of unsuitable applications. Qualified candidates were available for all positions. The strong response, the quality of incoming applications, and the noticeably increased efficiency in the selection process were convincing across the board. As a result, TEFRA will continue to rely on data-driven, strategic social recruiting in cooperation with us in the future.

Are you already visible where your target group scrolls every day? We are happy to advise you on social recruiting in a free and non-binding initial consultation.

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LAZARUS Hilfswerk in Deutschland e.V. – Brand Refresh & Webdesign

The LAZARUS Hilfswerk in Deutschland e.V. charity can look back on over 50 years of social work and the 900-year history of the LAZARUS Order. From the outset, the association has focused on one goal: to inspire young people to get involved in social work and to help those who need it most. Today, the charity is a fixture in elderly and youth care – but its online presence fell short of its own standards. The website appeared outdated and complex. Information about facilities, services and career opportunities was difficult to find, and neither the website nor the social media channels reflected the diversity of the services offered or the personality of the team. Our mission: to give LAZARUS Hilfswerk a digital identity that is as clear, strong and inviting as its social commitment. With a comprehensive brand refresh, modern web design and seamless development, we ensured that the organisation's history and mission are as powerful online as they are offline.

Timeframe: Juli 2022 – April 2024

Industry: Social and care sector

Objective: Develop a modern website for the LAZARUS charity that clearly presents its facilities, services and offerings and conveys the work of the team in an emotive way. At the same time, create a careers page to attract new employees and design and strategically activate social media channels in line with the new website.

Services:

  • Brand style guide (including corporate colour system, typography, imagery and design elements)
  • Concept development
  • Web development
  • Roll-out support on the new website
  • Photo and video shoot
  • Content management

The Challenge: The LAZARUS Hilfswerk brings together numerous institutions and stakeholders with different expectations. The content had to be centrally coordinated and standardised, while at the same time doing justice to the individual identity of each location. At the same time, it was necessary to present historical values and long-standing traditions in a contemporary digital format and to organise coordination between all parties involved in an efficient manner.

Approach: We started with a corporate design refresh to make the visual identity of the LAZARUS charity clear, modern and consistent. We then accompanied photo and video shoots at all facilities to gain authentic insights into the charity's work and create content for the website and social media. For the website relaunch, we focused on modern, responsive design, clear information architecture and intuitive usability, making all offers, facilities and services easily accessible. At the same time, we developed text and image content that reinforced the emotional impact of the organisation's work and brought the personal stories of its employees to life. A dedicated career section now presents job vacancies, benefits and the work culture. For the social media relaunch, we used consistent visual design and emotional content to activate the community and strengthen the brand online.

Result: With the relaunch, the LAZARUS Hilfswerk presents itself online in a modern, clear and inviting way. Users can navigate effortlessly, while stories, photos and emotional insights bring the power of the charity's work to life. The association comes across as professional and approachable, while also presenting itself as a committed employer and active organisation – just as impressive online as it is offline.

Ready for a fresh brand image? We would be happy to advise you on corporate brand design and web design in a free and non-binding initial consultation.

Corporate Design & Identity

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Personal – Sustainable – Innovative: How Companies Attract Tomorrow's Skilled Workers at ‘Karriere Kick’

On 15 July 2026, the organiser of the ‘Karriere Kick’ career fair, KITICON GmbH & Co. KG, invites visitors to the Telekom Dome in Bonn from 8:30 a.m. to 2:00 p.m. Students and training representatives will compete against each other at the foosball table, striking up conversations in a playful way – an easy way for companies to get to know the skilled workers of tomorrow.

Demonstrate Soft Skills, Discover Talents

The students are randomly assigned to different teams with training representatives via their smartphones. Each round lasts two to three minutes, followed by brief discussions about training and career opportunities.

This creates an initial personal exchange in which students can demonstrate their strengths, team spirit and motivation. Even shy young people can engage in conversation here without feeling pressured. The event offers companies the opportunity to discover talent at an early stage and to inspire them to apply for apprenticeships through personal interaction.

‘I am proud that we are able to give young people insights into their career prospects – authentically, inspiringly and, above all, on an equal footing. As representatives of Germany's most innovative career fair, we are creating new opportunities for genuine orientation. The fact that we can make a difference in our home region motivates us greatly as a team,’ comments Janik Vogel, Head of Digital Experience at KITICON and project manager for Karriere Kick.

Strong Local Partners

Companies such as steep GmbH, preventech by Patrick Kelbch and Ferdinand Voigt GmbH have recognised the potential of the concept and are involved as partners in Karriere Kick in order to strengthen the Bonn/Rhein-Sieg region and actively counteract the shortage of skilled workers.

Companies looking for young talents can now secure one of the limited exhibitor spots at https://karriere-kick.de/in/bonn/aussteller.

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Case-Studies

MOTION TM – Corporate Brand Design

MOTION TM Vertriebs GmbH has been shaking up the German mobile phone market since 2003. From smartphones to multimedia accessories, from contracts to services – everything here revolves around technology, speed and transformation. But even the most agile brand can stall at some point: MOTION's corporate design was getting on in years, its dynamism fading. The visual identity no longer reflected the innovative strength and energy that characterises the company on a daily basis. Our mission? To get MOTION moving again – visually, strategically, tangibly. With a modern corporate brand design, we have created an identity that conveys speed, change and digital competence at first glance.

Timeframe: May 2021 – October 2023

Industry: Mobile & Telecommunications

Objective: Create a modern, dynamic brand identity for MOTION TM that visualises the philosophy ‘Success means movement’, positions the brand as an agile partner in the mobile communications market and offers a flexible design that grows with the brand.

Services:

  • Logo development
  • Corporate color system & typografie
  • Imagery & visual design elements
  • Brand style guide
  • Social media
  • Business stationery & advertising materials
  • Roll-out support

The Challenge: The mobile communications market is constantly changing: new technologies, digital services and increasing competition required MOTION TM to have a strong, recognisable presence. At the same time, the brand had to become flexible enough to serve modular and digital applications across all channels and clearly differentiate itself as an agile, innovative partner.

Approach: We started with a comprehensive analysis of the brand, competition and objectives in order to clearly define the core values of MOTION TM. Based on this, we developed a leitmotif centred on movement, communication and customer relations as a guideline for a corporate design that is modern, dynamic and recognisable. The logo, colours, typography and imagery were designed to convey speed, energy and customer proximity. All elements were bundled in a flexible style guide and implemented across all relevant channels – from business stationery and advertising materials to digital platforms – to create a sustainable, consistent brand image that conveys a sense of dynamic energy.

Result: MOTION TM's new brand identity shows how consistent, dynamic design can change the perception of a brand: it makes the philosophy ‘success means movement’ visible and strengthens recognition. At the same time, the flexible design system creates the basis for the brand to remain consistent across all channels and adapt quickly to new requirements – a measurable gain in agility, customer focus and future viability.

Is your brand lacking dynamics and recognition? We would be happy to advise you on corporate brand design in a free and non-binding initial consultation.

Corporate Design & Identity

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